In my early days of enduring the Kenneth J. Carney/ Baybrook Remodelers nonsense I requested a copy of Baybrook Remodelers’ complaints from the Department of Consumer Protection. Until recently, I forgot all about it. Yesterday, I went back to the DCP website and I noticed that there was no longer any record showing any complaints against Baybrook Remodelers. Look:
One might be led to believe that no one had ever complained about Baybrook Remodelers to the Department of Consumer Protection. But that is not true.
Below are 2 examples of companies that have had complaints made against them. These companies have nothing to do with Baybrook Remodelers as far as I know, and I include this only to show that consumer complaints against companies are typically listed.
It is strange that Baybrook Remodelers’ complaints aren’t online anymore. Perhaps a list of contemporaneous accolades will soon appear on the DCP website where the list of complaints had been. Maybe Nancy and Marrianne Q. can get started on that.
A document with all 40 pages of the DCP complaints against Baybrook Remodelers is embedded at the end of this webpage. I’ve pulled a few quotes out below. Note that these are not some anonymous Internet rants–these are people who identified themselves and asked the DCP for help dealing with Baybrook Remodelers.
Look at what your customers have to say about you, Baybrook Remodelers, and tell me–why are you suing me for every negative comment written about your company? I am not the only former customer with a low opinion of your company, and what I have stated about your company in my own name is nicer than a lot of what’s written here. Did these comments not cause you extreme emotional problems? ***Ken Carney did, in fact, sue one of these complainants for defamation.